Senior Banking Customer Advocate

Coastal Community Bank; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial institution in Burnaby is seeking a customer relationship manager to build and enhance customer relationships. This role involves providing exceptional service, resolving account issues, and promoting banking products. Candidates should have a professional demeanor, banking experience, and strong communication skills. The hourly salary ranges from $24.28 to $33.99, making it a competitive opportunity in the finance sector.

Qualifications

• Must have banking experience.
• Ability to handle multiple tasks.
• PC experience in a Windows environment.

Responsibilities

• Solicit and build relationships with customers.
• Provide timely resolutions to account issues.
• Conduct follow-ups to raise customer awareness.

Skills

Outgoing attitude

Verbal and written communication skills

Attention to detail

Sales experience

Basic internet skills

Education

Associate’s degree or equivalent

Job description

A financial institution in Burnaby is seeking a customer relationship manager to build and enhance customer relationships. This role involves providing exceptional service, resolving account issues, and promoting banking products. Candidates should have a professional demeanor, banking experience, and strong communication skills. The hourly salary ranges from $24.28 to $33.99, making it a competitive opportunity in the finance sector.