Senior Analyst, Sales Operations - (Hybrid Canada)

Insulet Corporation; Oakville; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading medical device company is seeking a Senior Analyst in Sales Operations for their Oakville office. This mid-senior level position involves developing KPIs, maintaining performance dashboards, and driving commercial strategy through insights analysis. Candidates should have extensive experience with Salesforce.com and advanced Excel skills, as well as strong communication and analytical capabilities. This role allows for hybrid work arrangements.

Qualifications

• 7 years of experience in commercial analytical roles of increasing responsibility.
• Demonstrated ability to develop and communicate KPIs and insights.
• Experience in driving commercial/sales process improvement.

Responsibilities

• Develop and maintain performance dashboards and comprehensive reporting.
• Analyze and provide recommendations for commercial initiatives.
• Drive continuous improvement and automation of insights consumption.

Skills

Data analysis

Communication skills

Flexibility

Ability to work in dynamic environments

Process improvement

Salesforce.com experience

Education

Bachelor’s Degree in finance, accounting, marketing, economics, or IT

Tools

Salesforce.com

Microsoft Excel (including VBA)

Job description

Overview

Join to apply for the Senior Analyst, Sales Operations - (Hybrid Canada) role at Insulet Corporation

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Responsibilities

• Understands company strategy, market opportunities, and corporate strategic imperatives.
• Drives linkage of corporate strategy to commercial objectives through KPIs and related insights.
• Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met.
• Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g. Salesforce.com), reporting and training.
• Develops and maintains performance dashboards and comprehensive reporting.
• Conducts analysis and makes recommendations for commercial initiatives to drive growth and achievement of commercial strategy and objectives.
• Proactively connects the dots across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
• Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk.

Minimum Requirements

Education and Experience

• 7 years of experience working in commercial analytical roles of increasing responsibility.
• Bachelor’s Degree (preferred field of study in finance, accounting, marketing, economics, or information technology).
• Experience driving commercial/sales process improvement.
• Demonstrated ability to develop and communicate KPIs, insights and related recommendations.
• Experience working with Salesforce.com and other analytical tools. Advanced Microsoft Excel (including VBA), and Salesforce.com dashboard and reporting skills.
• Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.

Preferred

• Experience working with Salesforce.com and other analytical tools. Advanced Microsoft Excel (including VBA), and Salesforce.com dashboard and reporting skills.
• Knowledge of Salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy. Salesforce Lightning preferred but skills in Salesforce Classic also an asset.

Skills and Competencies

• Outstanding data management/analysis capabilities required.
• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
• Ability to work in a time-sensitive, dynamic environment, consistently producing deliverables within agreed-upon timelines.
• Excellent communication, influencing and negotiating skills are critical.
• Ability to analyze business processes, design process improvements, and train business users on the new processes.
• Experience supporting or working with a commercial organization, preferably in the pharmaceutical or medical device industry.
• Positive, results-driven, rational, logical, team player.
• Familiarity with basic coding skills preferred.

Travel

Approx. 10% for field visits and attendance at Sales Meetings.

Employment details

• Note: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week.
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Medical Equipment Manufacturing