Senior Administrative Assistant

Doane Grant Thornton LLP; Peterborough; On-site; CAD 50,000 - 70,000; Full time

Job summary

A large professional services firm in Ontario is seeking a Senior Administrative Assistant to manage workflow and provide support to the External Client Services team. The ideal candidate should have 3-5 years of experience, advanced knowledge of Microsoft Office tools, and excellent communication skills. This role requires in-office presence five days a week and offers benefits like profit sharing and wellness benefits.

Benefits

Profit sharing

Flex days

Wellness benefits

Concierge-like benefits

Qualifications

• Minimum of 3 to 5 years' experience in a professional services environment.
• Ability to manage competing priorities and work under pressure.
• Strong attention to detail with high quality work.

Responsibilities

• Proactive management of workflow and tasks.
• Support the External Client Services team.
• Prepare and edit correspondence and documents.
• Manage communications and travel arrangements.

Skills

Advanced knowledge of MS Word

Organizational skills

Client service mindset

Excellent communication skills

Attention to detail

Tools

Microsoft Dynamics 365

CaseWare

TaxPrep

Job description

Overview

Doane Grant Thornton is a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live.

We are seeking a Senior Administrative Assistant to help us on a full-time basis.

Responsibilities

• Proactive management of workflow and tasks associated with the day-to-day needs of partners, practitioners and clients
• Support the External Client Services team within the Business Unit, Office and/or Service line to produce high quality client deliverables, working independently and within a team
• Enter and maintain client data in Microsoft Dynamics 365, create jobs in D365, roll forward jobs/files, and archive as appropriate for the engagement
• General administrative duties including answering and transferring calls, filing, photocopying, scanning, e-faxing, mailing and couriers
• Prepare and edit correspondence, reports, proposals and other documents
• Provide billing support using Doane Grant Thornton systems, including preparing invoices and following up on accounts receivable when appropriate
• Scan documents and embed in electronic files; send and receive documents electronically to clients via secure file transfer platforms; ensure confidentiality of sensitive information
• Manage communications, expense administration and travel arrangements on behalf of team leadership
• Support the Firm’s professional image and culture by demonstrating professional behaviour and building positive professional relationships
• Other duties as required

About Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. We walk in others’ shoes before taking action. You’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are.

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Qualifications

• Minimum of 3 to 5 years' experience within a professional services environment or similar industry
• Advanced knowledge of MS Word, Excel, and PowerPoint
• Knowledge of CaseWare (and/or Keystone) and experience in financial statement processing; experience with TaxPrep software or other similar programs would be an asset
• Excellent verbal and written communication skills
• Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships
• Excellent organizational and time management skills; ability to manage competing priorities and work under pressure with multiple deadlines
• Strong attention to detail and consistent production of high quality work
• Ability to work effectively within tight timelines on simultaneous projects
• Availability to work overtime as required during peak business times
• Exceptional client service mindset with ability to de-escalate potentially difficult situations

What’s in it for you? Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, and more!

In-office Requirement

• This role is required to be in-office 5 days per week

Equity and Accommodation

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.