Senior Access & Identity Management Specialist – Remote

RBC; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading financial institution is seeking an Access Management Officer to provide technical and operational support for RBC system access requests. The role requires over five years of experience in a banking environment, strong communication skills, and the ability to manage multiple tasks in a high-pressure setting. This position offers flexibility with remote work options. Apply by 2026-01-24 to become part of a team that supports client experiences and operational integrity.

Qualifications

• 5+ years in Branch or Centre environment.
• Good technical writing aptitude.
• Strong written and verbal communications skills.
• Proven ability to manage multiple tasks and competing priorities.
• Strong sense of urgency and the ability to shift tasks in a high-pressure environment.

Responsibilities

• Provide technical and operational support for day-to-day administration.
• Complete high-volume, low/medium complexity access provisioning requests.
• Ensure appropriate approvals have been obtained and maintained for audit purposes.
• Work to build strong relationships with colleagues.

Skills

Adaptability

Critical Thinking

Customer Service

Decision Making

Interpersonal Relationship Management

Operational Delivery

Process Improvements

Time Management

Job description

A leading financial institution is seeking an Access Management Officer to provide technical and operational support for RBC system access requests. The role requires over five years of experience in a banking environment, strong communication skills, and the ability to manage multiple tasks in a high-pressure setting. This position offers flexibility with remote work options. Apply by 2026-01-24 to become part of a team that supports client experiences and operational integrity.