Self Checkout Attendant

Walmart; Port Coquitlam; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail corporation is seeking a Self‑Checkout Attendant in Port Coquitlam, Canada. In this role, you will provide exceptional customer service, educate customers on self-service options, and maintain an organized checkout area. The position requires you to be at least 16 years old. Pay starts at $18.00, depending on experience. This job offers a great opportunity to develop skills in the retail industry while ensuring a positive shopping experience for customers.

Qualifications

• Must be 16 years or older.

Responsibilities

• Maintain a neat and organized area for self-service.
• Educate customers on using self-service options.
• Promote company-sponsored programs.
• Observe customer activities for assistance needs.
• Explain interventions and quality checks politely.
• Respond to EAS alarms appropriately.
• Notify Customer Service Manager of cash issues.
• Return Scan & Go scanners after use.

Job description

Position Summary... Working as a Self‑Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self‑Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self‑service area(s). If you are looking for an exciting job in customer service or retail, working as a Self‑Checkout Attendant may be a great fit for you!

What you'll do

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self‑service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observes the activities of a customer to determine when and if assistance is needed.
5. When self‑service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self‑service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age - 16 or older

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

2150 Hawkins St, Port Coquitlam, BC V3B 0G6, Canada

Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.