Seasonal Sales Associate [Tsawwassen Mills]

La Senza; Delta; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading lingerie retailer is seeking a Seasonal Sales Associate at Tsawwassen Mills, Delta. This role involves providing top-notch customer service, building connections, and maintaining store standards. Candidates should be team players with strong customer service skills. Bilingualism in Mandarin or Cantonese is a plus. Competitive hourly wage of $17.40 offered.

Qualifications

• Ability to work as part of a team.
• Genuine desire to provide excellent customer service.
• Excellent listening, organization and follow-through skills.

Responsibilities

• Build new and lasting customer connections.
• Create a shopping experience that is effortless and inspiring.
• Process customer transactions accurately and efficiently.

Skills

Customer service

Teamwork

Listening skills

Organization

Bilingual (Mandarin/Cantonese)

Job description

Seasonal Sales Associate [Tsawwassen Mills]

Overview

La Senza seasonal sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.

Role and Responsibilities

• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
• Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty
• Promote and display teamwork across all areas to ensure the customer’s journey is seamless
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
• Understand, adhere to and reinforce brand standards
• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
• Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards

Key Success Criteria

• Embraces the organization’s mission
• Meets defined availability criteria, including evenings, weekends and non-business hours
• Ability to work as part of a team
• A genuine desire to provide excellent customer service
• Excellent listening, organization and follow through skillsAbility to connect with and relate to customers and build meaningful relationships

Mandarin/Cantonese speaking an asset

Wage: $17.40/hour