Seasonal Retail Sales Associate - GFS Limeridge

Gap Inc.; Dudswell; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retailer in Canada is seeking a customer-focused individual to provide excellent service and enhance customer experiences. Responsibilities include engaging with customers, promoting loyalty programs, and supporting store operations. The ideal candidate thrives in a fast-paced environment and is open to flexible scheduling including evenings and weekends.

Qualifications

• Ability to engage and connect with customers through excellent service.
• Willingness to work flexible shifts including weekends and holidays.
• Ability to lift up to 30 lbs and maneuver around the store.

Responsibilities

• Connect with customers to provide excellent service.
• Promote loyalty programs and suggest additional sales.
• Support various store operations including sales floor and fitting room.

Skills

Customer service skills

Effective communication

Problem-solving

Retail technology usage

Job description

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You\'ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about our loyalty programs
• Seek out and engage with customers to drive sales and service using suggestive selling
• Enhance customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, as required
• Maintain a neat, clean and organized work center
• Handle all customer interactions and potential issues/returns courteously and professionally
• Execute operational processes effectively and efficiently

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fastpaced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs