SDR Enablement Specialist

Resolver; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A high-growth SaaS company in Toronto is looking for an SDR Enablement Specialist to empower Sales Development Representatives through impactful training and enablement programs. The role includes designing training materials, facilitating onboarding, and optimizing SDR processes. The ideal candidate will have 2 years of relevant experience, strong communication skills, and familiarity with CRM systems. Resolver emphasizes a hybrid work model and offers comprehensive health benefits and professional development opportunities.

Benefits

Health and Wellness Benefits

Professional development budget

Open vacation policy

Parental leave top-up

RRSP matching

Flexible work options

In-office social activities

Qualifications

• 2 years in an SDR Role, Sales Enablement, SDR Management, or related role.
• Strong understanding of SDR workflows, prospecting strategies, and sales methodologies.
• Excellent communication and presentation skills.
• Experience with sales tools and CRM systems.

Responsibilities

• Design and deliver SDR-specific training programs including onboarding and upskilling.
• Create, curate, and maintain SDR enablement materials including playbooks and training guides.
• Identify gaps and recommend improvements to increase conversion rates.
• Develop and maintain reporting on enablement program effectiveness.

Skills

Understanding of SDR workflows

Prospecting strategies

Sales methodologies

Communication skills

Presentation skills

Experience with sales tools

Tools

Salesforce

Outreach

SalesLoft

Job description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. For this particular role we are looking for someone who wants to hang out with us in real life 2 times per week with our awesome team.

Reporting into the Director, Sales Enablement and Operations, the SDR Enablement Specialist plays a critical role in empowering our Sales Development Representatives (SDRs) and supporting SDR Managers through impactful enablement programs. This position is responsible for designing, administering, and executing onboarding and ongoing training experiences that drive SDR performance and opportunity generation. You will define, develop, and deliver sales development methodologies, best practices, and tools that help SDRs succeed in a fast-paced, dynamic environment.

About Resolver:

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row.

Your day to day - let's break it down!:

Training and Coaching (30%)

Measures of Success: Reduced time to productivity for new hires, improved connect-to-meeting and meeting-to-opportunity conversion rates, increased SDR efficiency and opportunity attainment.

• Design and deliver SDR-specific training programs including onboarding and upskilling with a focus on cold calling, prospecting, email outreach, social selling, and tech stack utilization.
• Provide value messaging training leveraging customer stories, marketing collateral, and competitive insights.

Content Development (35%)

Measures of Success: Positive feedback from SDRs and SDR Managers on enablement programs.

• Create, curate, and maintain SDR enablement materials including playbooks, training guides, processes, and value messaging resources.
• Ensure all content is organized and easily accessible for SDRs.

Process Optimization (15%)

• Identify gaps and recommend improvements to increase connect-to-meeting and meeting-to opportunity conversion rates.
• Work with Marketing and Sales Operations to manage and optimize the SDR tech stack.

Performance Measurement (15%)

• Develop and maintain reporting on enablement program effectiveness and SDR progression.
• Track impact on SDR efficiency, opportunity attainment, and conversion metrics.

Cross-Functional Collaboration (5%)

• Partner with Product Marketing and SDR Leaders to translate product knowledge into actionable messaging and training.
• Align SDR enablement initiatives with AE enablement programs.

What you will bring:

• 2 years in an SDR Role, Sales Enablement, SDR Management, or related role
• Strong understanding of SDR workflows, prospecting strategies, and sales methodologies
• Excellent communication and presentation skills
• Experience with sales tools and CRM systems (e.g., Salesforce, Outreach, SalesLoft)

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

• Health and Wellness Benefits: 100% paid by us for health, dental & vision from day one.
• Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers.
• Vacation: It’s open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
• Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers.
• RRSP: Matching up to 2.5%
• Flexibility & trust: We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role and in ways that best promote collaboration with your team.
• In the Office: You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!

Interested?!

If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [e-mail].