Scheduling Clerk - Staffing Office

Nova Scotia Health Authority; Amherst; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A provincial health service provider is seeking a Scheduling Clerk for a casual position to ensure timely shift coverage. Responsibilities include collaborating with Scheduling Coordinators, updating schedules, and managing staffing changes. The ideal candidate must have Grade 12 completion, office administration experience, and effective communication skills. This position offers a hybrid work model with competitive hourly pay ranging from $25.18 to $28.08, encouraging diverse applicants to apply.

Qualifications

• Minimum of one year related experience in healthcare or customer service environment.
• Previous experience with staffing and scheduling required.
• Experience working with multiple collective agreements.

Responsibilities

• Review needs input by Scheduling Coordinators for shift coverage.
• Update schedules and time codes related to shift coverages.
• Maintain dashboards or consoles and handle staffing changes.

Skills

Effective communication skills

Ability to problem solve

Typing speed 40-60 WPM

Competencies in other languages

Education

Completion of Grade 12 or equivalent

Office administration or business program diploma

Tools

Microsoft Excel

SharePoint

LMS

Teams

Smart Sheet

Star

Meditech

SAP

Job description

Click here to apply as an internal applicant.

Req ID: 213933

Location: Northern Zone, Cumberland Regional Health Care Centre

Department: OPNZ Staffing Cumberland County

Type of Employment: Casual Casual Relief (3%) x 2

CUPE Admin Professionals Position

Posting Closing Date: 31-Dec-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Health Services Manager, the Scheduling Clerk reviews needs input by the Scheduling Coordinators to ensure timely shift coverage based on department requirements. They liaise with Scheduling Coordinators related to shift coverage for short team needs and follow-up on assigned tasks. Scheduling Clerks update schedules and time codes related to shift coverages ensuring contractual obligations are met, and ensure daily staffing numbers are balanced, maintaining dashboards or consoles and handling changes due to leaves and attrition. The clerk is also responsible for updating and using work area specific casual lists, reporting, auditing, and ensuring communication about processes regularly.

About You

• Completion of Grade 12 or equivalent
• Completion of an office administration, business program or other equivalent degree/diploma required. Equivalent experience may be considered.
• Minimum of one year related experience in healthcare or customer service environment
• Previous experience with staffing and scheduling required
• Experience working with multiple collective agreements
• Ability to type 40-60 WPM
• Effective communication skills
• Knowledge of Microsoft Excel, SharePoint, LMS, Teams, Smart Sheet, Star, Meditech and SAP
• Ability to problem solve
• Ability to provide excellent customer service
• Competencies in other languages an asset, French preferred

A skill test will be included as part of the selection process. Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Casual Relief
• Work Location - Hybrid; site to be determined on successful incumbent (remove if not applicable)

Compensation and Benefits

$25.18 - $28.08 hourly

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.