Salesforce Administrator

GeoComply; Canada; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A tech firm specializing in geolocation is seeking an experienced Salesforce Administrator to optimize their Salesforce instance. This role involves system maintenance, building new processes, and automating workflows to enhance operational efficiency. Candidates should possess a Bachelor's degree and 4+ years of experience in a B2B environment, with strong Salesforce skills. Join us to contribute to our innovative team and culture focused on growth and collaboration.

Benefits

Professional development budget

20 annual leave days

Premium health insurance

Competitive salary package

Attractive bonuses

Quarterly team-building activities

In-office snacks and drinks

Qualifications

• 4+ years of experience as a Salesforce Administrator in a mature B2B Sales Environment.
• Strong understanding of Salesforce Lightning and experience deploying production updates.
• Experience working with vendors and integrating new Salesforce technologies.

Responsibilities

• Maintain user accounts, reports, dashboards, and workflows.
• Build new Objects, Layouts, and processes for growth initiatives.
• Design and implement automated processes to improve efficiency.
• Conduct regular audits to ensure data quality.
• Provide user support and create training materials.

Skills

Salesforce Lightning

Sales Cloud

Service Cloud

Flow Builder

Problem-solving

Education

Bachelor’s Degree in Computer Science, Business, or related field

Job description

About GeoComply

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

About the Role

We are looking for an experienced & effective Salesforce Administrator to join our Revenue Operations Team. You will be the primary stakeholder of our Salesforce instance, ensuring the platform is optimized to support our business goals. In this role, you will split your focus between maintaining the extant systems, and building out new data environments to support new initiatives for a growing business.

Core Responsibilities

• System Maintenance: Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• New Environment Design: Build new Objects, Layouts and processes to support new sales & support initiatives, including requirements gathering, testing & rollout support.
• Process Automation: Design and implement automated processes using Salesforce Flow to improve operational efficiency.
• Data Integrity: Complete regular environment audits to ensure data quality. Manage importation of new data as necessary
• User Support & Training: Act as the primary resource for users. Create enablement materials and assist with onboarding new team members to ensure effective adoption.

Who You Are

• Bachelor’s Degree in Computer Science, Business, or related field
• 4+ years of experience as a Salesforce Administrator in a mature B2B Sales Environment
• Experienced with Sales Cloud & Service Cloud, Marketing Cloud a plus but not required
• Thorough understanding of Salesforce Lightning, Flow Builder, Permission Sets & experience deploying production updates
• Experienced working with vendors and integrating new Salesforce technologies, such as marketing automation software etc.
• Strong problem-solving skills with the ability to learn quickly and independently in the absence of internal documentation.
• The ability to communicate clearly and succinctly whether speaking to technical stakeholders or customer facing representatives/users

Why Join GeoComply

• Hybrid working mode & Modern office at a prime location in District 1
• Professional development budget to support your growth
• 20 annual leave days, 5 sick leave days
• Premium health insurance (Bao Viet or Liberty)
• Social, unemployment, and health insurance contributions based on full salary
• Competitive salary package, 100% salary during the probation period
• Attractive bonuses (13th month, business performance, equity plans)
• Annual salary performance review
• Free parking
• Annual company trip & Year-end party
• Quarterly team-building activities
• In-office snacks and drinks (snacks, coffee, juice, milk, etc.)
• International working environment

Commitment to Diversity and Equity

If you don\'t tick every box in this job description, please don\'t rule yourself out. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

Search Firm Representatives Please Read Carefully

We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.

Why GeoComply?

Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.

To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

Here’s why we think you’d love working with us.

We’re working towards something big

We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

Our values aren’t just a buzzword

Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.

Diversity, equity, and inclusion are at the core of who we are

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

Learning is at the heart of our employee experience

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

We believe in being a force for good

We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.

We care about our team

Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

We value in-person collaboration

GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.