Sales Support Coordinator

EcoOnline; Toronto; Remote; CAD 50,000 - 70,000; Full time

Job summary

A global tech company is seeking a Sales Support Coordinator to provide administrative support to its commercial teams. You will manage sales documentation, coordinate sales activities, and maintain customer records in Salesforce. The ideal candidate possesses strong organizational skills, experience with SaaS sales, and proficiency in CRM software. This position offers generous paid time off and a focus on personal growth and innovation within a diverse work environment.

Benefits

Generous Paid Time Off

Extended Parental Leave

Robust Health Coverage

Accelerated Learning Paths

Team Wellness Initiatives

Company-wide Events

Employee Resource Groups

Recognition awards

Qualifications

• Experience managing sales documentation and coordinating sales activities.
• Ability to support renewals and manage subscriptions.
• Strong attention to detail in processing sales orders.

Responsibilities

• Prepare, process and manage sales orders, contracts and other sales-related documents.
• Ensure sales documentation compliance with company policies.
• Support maintaining and updating customer records in Salesforce.
• Assist in presentation and proposal preparation.
• Coordinate activities between sales and internal support functions.
• Process and correct sales orders.
• Manage Salesforce Subscription data.

Skills

Strong organizational and multitasking abilities

Experience of SaaS subscription model

Proficiency in CRM software (Salesforce preferred)

Excellent communication and interpersonal skills

Detail-oriented

Tools

Salesforce

Microsoft Office Suite

Job description

Overview

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts is focused on creating meaningful impact and making a real difference for our customers.

Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We\'re on a mission to protect people and the planet by building and deploying transformative software. We need everyone\'s energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!

About the Role

The Sales Support Coordinator is responsible for providing administrative and operational support to the commercial teams in EcoOnline. This role involves managing sales documentation, coordinating sales activities and coordinating the necessary internal resources to optimize sales efficiency. Additionally, the role is also responsible to proceed transactional inbound/upsell opportunities, support renewals and manage subscription

Key Responsibilities

• Prepare, process and manage sales orders, contracts and other sales-related documents
• Ensure that all sales documentation is accurate, complete and compliant with company policies.
• Support in maintaining and updating customer records in Salesforce
• Assist in preparation of presentations and proposals.
• Coordinate any required activities between the sales / renewal team and the internal supporting functions to ensure seamless operations
• Process and correct sales orders
• Manage and update Salesforce Subscription data

What we\'re looking for

• Strong organizational and multitasking abilities
• Experience of SaaS subscription model preferred
• Proficiency in CRM software (Salesforce preferred) and Microsoft Office Suite
• Excellent communication and interpersonal skills
• Detailed-oriented with the ability to manage multiple priorities and deadlines.

Our Benefits

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

• Generous Paid Time Off
• Extended Parental Leave
• ️???? Robust Health Coverage
• Accelerated Learning Paths
• ️Team Wellness Initiatives
• Company-wide Events
• Employee Resource Groups
• ️ Recognition awards

EcoOnline is proud to be an equal-opportunityemployer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.

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