Sales Operations Manager (Account Management & Expansion)

Apollo.io; Canada; Remote; CAD 80,000 - 110,000; Full time

Job summary

A dynamic tech company in Canada seeks a Sales Operations Manager to enhance processes that drive revenue growth. The ideal candidate will have over 5 years in Sales Operations, with experience in product-led, high-growth environments. You'll work with Sales and Account Management teams to streamline processes and ensure accuracy in forecasts. Join us to make an impact and thrive in our collaborative culture.

Qualifications

• 5+ years working in a Sales Operations or related Revenue Operations role.
• Experience collaborating with Account Management and Customer Success teams.
• Experience in product-led and early-stage high-growth companies.

Responsibilities

• Drive 2x pipeline growth through strategic account planning.
• Design and manage territory carving and account balancing.
• Lead forecasting processes for renewal revenue predictability.
• Build and improve scalable sales processes focusing on simplicity.

Skills

Sales Operations experience

Account Management collaboration

Data-driven decision making

Job description

About the Role

We are seeking a highly motivated and detail-oriented Sales Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for supporting our Sales and Account Management teams by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization.

As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments.

What You’ll Do

• Partner with Account Management and Sales leaders to drive 2x pipeline growth through strategic account planning, whitespacing, and proactive outreach initiatives.
• Design and manage territory carving, account balancing, and rules of engagement to ensure clarity, alignment, and scalability across the sales organization.
• Develop and maintain dashboards and activity hygiene metrics to drive playbook adherence and support team attainment goals.
• Lead forecasting processes and inspection cadences to ensure renewal and expansion revenue predictability within a +/- 5% accuracy range.
• Build and continuously improve scalable, outcome-focused sales processes that prioritize simplicity and cross-functional alignment.

Qualifications

• 5+ years working in a Sales Operations or related Revenue Operations role
• Experience working with Account Management, and Customer Success teams
• Product-led company experience
• Early-stage, high-growth company experience

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. We take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters and where your career can thrive—Apollo is the place for you.

Equal Opportunity

Apollo.io is an equal opportunity employer. We do not discriminate on the basis of any protected characteristic. This is an equitable process designed to ensure fair hiring practices.

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