Sales Associate, Full-Time - Versace Vancouver Outlet - BC

Versace; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A luxury fashion brand in Vancouver is seeking a Retail Associate to provide exceptional client experiences and meet sales targets. The ideal candidate should have a minimum of two years' retail experience, preferably in luxury, and a positive, outgoing personality. Responsibilities include fostering client relationships and supporting the team in generating new leads. The role offers $21.00 per hour.

Qualifications

• Minimum of two years’ experience in retail environment – luxury experience preferred.
• Ability to thrive in a high-paced environment while multi-tasking.
• A positive, outgoing, high-energy personality focused on sales.

Responsibilities

• Provide exceptional client experiences as a Brand Ambassador.
• Meet and exceed sales targets.
• Maintain and foster client relationships post-sale.

Skills

Client relationship management

Sales skills

Communication skills

Tools

Retail point of sale system

Microsoft Word

Microsoft Excel

Job description

GV-OUTLET Vancouver

Position reports directly to the General Manager.

Responsibilities include:

• Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Handling customer's repairs and advising clients about best fit of pieces

Experience & Key Competencies:

• Minimum of two years’ experience in retail environment – luxury experience preferred.
• Full understanding of specialty retail, including how to effectively clientele.
• Computer skills including operation of retail point of sale system, Word, Excel and email.
• Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high energy personality that is entrepreneurial and sales focused.

—

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

—

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range:

$21.00-$21.00