Sales Associate

BoxLunch & Hot Topic; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular retail store in Mississauga seeks a team member to deliver outstanding customer service and maintain store standards. Responsibilities include processing transactions, communicating trends, and supporting sales efforts. Ideal candidates are retail-savvy, at least 16 years old, and possess strong communication skills. Join us to create memorable shopping experiences for our customers.

Qualifications

• Previous experience working in a retail environment required.
• Must be at least 16 years old.
• Strong customer service and selling skills are essential.

Responsibilities

• Provide an amazing shopping experience for customers.
• Ensure assigned areas are up to visual standards.
• Process sales transactions effectively at the register.
• Communicate fashion and music trends to management.
• Maintain an organized stock room and tidy store.

Skills

Customer service

Retail experience

Collaboration

Communication

Job description

WHAT YOU\'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They\'ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you\'ll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You\'ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don\'t like it when spells are stolen. You\'ll work with Store Management to ensure there\'s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you\'ll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU\'LL NEED

• Previous experience working in a retail environment. If you love music and pop culture, you\'re in the right place!
• Superpowers in providing customer service and selling
• You\'ll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds