Sales Associate

Foot Locker, Inc.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Foot Locker in Kelowna seeks a Sales Associate who is passionate about athletic sneakers and apparel. The role involves ensuring excellent customer experiences and achieving sales goals through knowledge and teamwork. Candidates should have some retail experience and be enthusiastic about engaging with customers.

Benefits

Flexible availability

Experience with athletic products

Qualifications

• 0-3 years of retail experience.
• Confident and comfortable engaging customers.
• Motivated to achieve great results through customer interaction.
• Flexible availability including nights and weekends.

Responsibilities

• Ensure high levels of customer satisfaction with knowledgeable service.
• Deliver sales and operational expectations.
• Connect with customers by assessing their needs.
• Maintain awareness of product knowledge and trends.

Skills

Customer engagement

Teamwork

Sales service

Product knowledge

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
  
  

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays
  
  

Benefits

Rate of Pay: $17.75 / hour