Sales Associate

Foot Locker, Inc.; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking enthusiastic individuals to join their team. This role emphasizes creating a warm and friendly shopping atmosphere while providing exceptional customer service. You will be responsible for understanding customer needs, achieving personal productivity goals, and staying informed about product trends. If you enjoy engaging with customers and are motivated to succeed in a dynamic environment, this position offers a fantastic opportunity to grow and thrive in the retail sector.

Qualifications

• 0-3 years of retail experience is preferred.
• Must be confident in engaging customers and delivering great service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain personal productivity goals and contribute to a positive work environment.

Skills

Customer Service

Sales Skills

Product Knowledge

Communication Skills

Job description

Overview

You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions’ productivity standards.

Even the rookies get to start on our team!

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Delivering sales, outstanding customer experience, and operational expectations.
• Maintaining personal and productivity goals.
• Connects with every customer by asking open-ended questions to assess needs.
• Ability to learn and share expertise of products and trends to fit customer’s needs.
• Maintains an awareness of all product knowledge, and current or upcoming product/trends.
• Contributes to a positive and inclusive work environment.

Qualifications

• 0-3 years of retail experience.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Initiates completion of tasks or activities without necessary supervision.
• Flexible availability – including nights, weekends, and holidays.