Sales Associate

Mountain Warehouse; Banff; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading outdoor retailer seeks a Sales Associate for their Banff location. You will engage with customers, provide excellent service, and maintain store standards. Flexibility for scheduling is essential as shifts may include days, evenings, weekends, and holidays. This role offers the chance to develop product knowledge while working in a supportive team environment. Join a company committed to employee development and sustainability with competitive benefits like a 50% employee discount and an online learning platform.

Benefits

50% Employee Discount

Twice-yearly uniform allowance

Employee Referral Incentive

Online learning portal

Qualifications

• Passion for selling and engaging with people.
• Enthusiasm and willingness to learn.
• High standards and attention to detail.
• Ability to work flexibly including days, evenings, and weekends.

Responsibilities

• Deliver excellent customer service to enhance the shopping experience.
• Replenish stock and maintain store cleanliness.
• Achieve visual merchandising standards.
• Learn about products to effectively assist customers.
• Act as a Brand Ambassador for the store.

Skills

Customer service

Excellent timekeeping

Great people skills

Attention to detail

Job description

Description

*50% employee discount* employee referral incentive *leading outdoor retailer

About the role

Our Sales Associates are the key people in our stores; the first point contact with our customers. You’ll be an important part of the store team! This role requires a candidate who is available to work: days, evenings, weekends and holidays. Flexibility is required while we are happy to work with the candidate around school or another role.

Your day will involve

• Customer Service; creating a great shopping experience
• Replenishing the store
• Housekeeping
• Visual standards
• Learning, developing and sharing your product knowledge
• Being a Brand Ambassador!

About you

We are looking for someone with…

• A passion for selling and talking to people
• Enthusiasm, and a hands‑on attitude
• An eye for detail, and with high standards
• Excellent timekeeping
• Great people skills
• An interest in what we sell and what we do!

Who are we? At + stores globally and over employees we are a leading outdoor retailer, with an always‑evolving attitude. We launched in Canada in , and now have just under 50 stores. You can find out about our fantastic own‑brand products, as well as our newly launched brands, such as Animal, at working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

• International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
• Neon Sheep. Did you know we had a sister brand? We opened in and now have over 24 bleating marvellous stores.

Why join us?

We love seeing people grow; several of our team have started their journey with us, progressing to Supervisor roles, and beyond. We are passionate about developing our store teams, recently launching a learning platform with some great tools!

Benefits

• 50% Employee Discount
• Twice-yearly uniform allowance
• Employee Referral Incentive
• Development and progression within a fast‑paced and stable environment
• Online learning portal, accessible to all team members