Senior Training Specialist

Source Code; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A technology solutions company is seeking a Sr. Training Specialist to support training initiatives within Microsoft Dynamics 365 and SharePoint. The role involves preparing data, creating test scenarios, and developing documentation for training purposes. Strong experience with these platforms, attention to detail, and a structured approach to content organization are required. This is a contract position for 6-7 months, primarily on-site with some flexibility.

Qualifications

• Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations.
• Experience with SharePoint teams sites for organizing digital content.
• Strong practical knowledge of creating and manipulating system data.
• Familiarity with documenting technical information and user guides.
• Detail-oriented with a structured approach to task breakdowns.

Responsibilities

• Support sandbox data preparation and environment setup.
• Create role-based test case data and simulation scripts.
• Structure and maintain a SharePoint-based knowledge repository.
• Develop technical documentation and knowledge articles.
• Coordinate with project team members to ensure readiness.

Skills

Experience with Microsoft Dynamics 365 CE

Experience with SharePoint

Strong practical knowledge of data manipulation

Detail-oriented approach

Job description

RQ09756/RQ09775 - Sr. Training Specialist

About the job RQ09756/RQ09775 - Sr. Training Specialist

RQ09756/RQ09775 - Sr. Training Specialist

On-site - Manager's discretion

Contract 6-7+ months

Security Level: CRJMC (must get clearance before start date)

• Support sandbox data preparation and environment setup for training and testing purposes within Microsoft Dynamics 365 CE and F&O.
• Create role-based test case data, assignments and simulation scripts that align with business processes and test scenarios.
• Structure and maintain a SharePoint-based knowledge repository, including subpages, metadata, web parts, and layout.
• Develop technical documentation, assignment steps, and knowledge articles from system test cases, workflows, or process maps.
• Apply inclusive, plain language, user-centered design standards to all structured documentation and SharePoint content.
• Coordinate with training designers, developers, and project team members to ensure readiness of sandbox environments and digital assets.
• Assignment/test case scripts aligned to training objectives and sandbox role scenarios
• SharePoint knowledge base site with structured content, metadata, and web part layout
• Sandbox configuration guides and data entry protocols by user role
• Documentation and crosswalks mapping DevOps test cases to training use scenarios
• Content packages and structured folders with SharePoint-published knowledge objects
• Recorded walkthroughs or annotated guides for handover to internal teams

Must-haves:

• Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems) particularly in a testing, data configuration, or sandbox context (e.g., managing user roles, creating records, validating workflows).
• Experience with SharePoint teams sites for organizing, structuring and publishing digital content -such as building subpages, creating web parts and managing access and layout of knowledge repositories or internal learning portals.
• Strong practical knowledge of creating and manipulating system data to support scenarios such as training simulations or testing use cases
• Familiarity with documenting and organizing technical information, user guides, or system content that supports end-user learning, whether through task documentation, assignment instructions, or repository entries.
• Detail-oriented with a structured approach to system task breakdowns and assignment creation, including the ability to align sandbox data to intended learning or testing outcomes.