Overview
RQ09743 - Sr. Business Analyst
222 Jarvis or 5700 Yonge (Toronto)
Hybrid - Candidate MUST work 3 days onsite and 2 days remote - Starting October 20, resources are expected to come into the office 4 days per week. Starting January 5, resources are expected to come into the office 5 days per week. This is subject to change based on manager discretion or change in OPS policy.
Contract 6 months
Security Level : CRJMC (Must get clearance before start date)
Responsibilities
- Leading and conducting business analysis at varying levels of detail to assess clients business problems / opportunities and documenting the assessments.
- Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives.
- Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
- Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.
- Monitoring progress, resolving problems and reporting regularly to I&IT management and clients decision makers.
- Developing performance measures for business analysis evaluation and conducting follow-up.
- Act as liaison with Business clients and data providers.
- Document the new requirements and complete analysis and design document.
- In-depth knowledge of industry standard project management methodologies.
- Knowledge and experience with OPS Health related projects.
- Knowledge and understanding of Ministry policy and IT project approval processes and requirements.
- Experience with large complex projects.
- Exceptional analytical, problem solving and decision-making skills.
- Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
- Proven troubleshooting and critical thinking experience.
- Demonstrated ability to apply strong listening skills to facilitate issue resolution.
- Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
- Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
- Strong organization skills with the ability to compile data from numerous sources and synthesize and write up clear, concise summaries.
- Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
- A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
- Transfer skills and knowledge to selected OPS staff.
Must-Haves
- 7 minimum years as a BA
- Leading and conducting business analysis at varying levels of detail in order to assess clients business problems / opportunities and documenting the business requirements in such a way that technology solutions can be determined.
- Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business and I&IT initiatives.
- Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
- Ability to manage evolving requirements and traceability to the changes, development and implementation of the requirements.
- Experience with preparing customer journey maps , documenting process maps , gap analysis , and modeling future states .