Return to Work and Accommodation Case Manager

Government of Manitoba; Winnipeg; On-site; CAD 74,000 - 93,000; Full time

Job summary

A provincial government agency in Winnipeg is looking for a P5 Professional Officer 5 to manage disability cases and support return-to-work initiatives. The ideal candidate will possess a relevant post-secondary education and experience in case management. You'll be providing expert guidance to employees and management while developing accommodation plans. Strong communication skills and the ability to work collaboratively with various stakeholders are essential for this role. A satisfactory criminal record check is required as part of the hiring process.

Qualifications

• Post-secondary education in a related discipline or equivalent blend of education and experience.
• Experience in disability management and accommodation.
• Excellent written and verbal communication skills.
• Knowledge of applicable legislation and best practices.

Responsibilities

• Provide guidance on occupational health and disability management.
• Coordinate return-to-work initiatives and liaise with relevant parties.
• Develop individualized accommodation plans.
• Participate in Return-to-Work meetings.

Skills

Consultative service delivery

Case management skills

Interpersonal communication

Critical thinking

Organizational skills

Education

Post-secondary education in Nursing, Social Work, or related

Job description

P5 Professional Officer 5

Regular/full-time

Manitoba Public Service Commission

Workforce Relations

Winnipeg MB

Advertisement Number: 44832

Salary(s): P5 $74,650.00 - $92,731.00 per year

Closing Date: January 23, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Occupational Safety and Health (OSH) Branch provides centralized leadership and oversight for workplace safety, employee health, and disability management across government departments. It develops policies, ensures compliance with legislation, and delivers programs that promote injury prevention, recovery, and well‑being. The branch also provides case management for individual cases supporting timely and safe return to work and accommodation planning. Its integrated approach fosters a safe, healthy, and supportive work environment throughout the public service.

Duties

Reporting to the Manager, RTW and Accommodation Services, you will be part of a professional team dedicated to supporting employees and management through disability case management. As the primary point of contact, you will provide expert guidance on occupational health and disability management, coordinating return‑to‑work initiatives, facilitating accommodations, and acting as a liaison between employees, management, and benefit providers such as WCB, MPI, LTD, and unions. Your responsibilities include leading or participating in Return‑to‑Work and Accommodation meetings, ensuring early contact with employees and issuing Return‑to‑Work packages, administering Skills Self‑Assessments and medical information requests, developing and interpreting medical documentation to assist in developing individualized plans, preparing enhanced Individualized Accommodation plans, monitoring and following up on work plans. You will also communicate and coordinate with third parties, maintain case management processes, and provide advice on disability management, policy interpretation, and training initiatives to ensure successful outcomes for complex or long‑term cases.

Qualifications

Essential

• Post‑secondary education in a related discipline (e.g., Nursing, Social Work, Physiotherapy, Occupational Therapy, Physical Therapy, Athletic Therapy, Human Resources) or a combination of post‑secondary education and certification in Disability Management. An equivalent blend of education, training, and relevant experience will also be considered.
• Experience delivering consultative and case management services for disability management, rehabilitation, and accommodation.
• Experience in developing and interpreting medical information and developing return‑to‑work/accommodation plans.
• Excellent interpersonal, written, and verbal communication skills.
• Strong interpersonal skills and a collaborative approach to working with multiple stakeholders, including unions, external agencies, and internal teams.
• Comprehensive knowledge of applicable legislation, organizational policies and best practices in disability management.
• Exceptional communication skills – both written and verbal – with the ability to convey sensitive and complex information to a variety of audiences.
• Advanced critical thinking and decision‑making skills, with the ability to evaluate complex situations and provide sound recommendations.
• Superior organizational and time management abilities, capable of managing multiple cases simultaneously, adapting to shifting priorities, and meeting strict deadlines.

Desired

• Disability Management Professional designation.
• Experience working in disability management in a unionized environment.
• Experience developing and delivering training workshops.
• Ability to communicate verbally and writing in French.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must provide and maintain a satisfactory Criminal Record Check.
• Must provide and maintain a satisfactory internal security check.
• Must be able to travel throughout Manitoba and to a variety of different workplaces and have a valid driver’s licence.

Apply to

Advertisement # 44832

Talent Acquisition

Human Resource Services

600-259 Portage Avenue

Winnipeg, MB , R3B 2A9

Phone: [phone]

Fax: [phone]

Email: [e-mail]

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor’s representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.