Retirement and Private Pay Consultant - Temporary Full Time [HC RLC 1.00] AgeCare Harmony Court

AgeCare; Burnaby; On-site; CAD 55,000 - 64,000; Full time

Job summary

A community retirement organization in Burnaby seeks a full-time Retirement Living Consultant to manage sales and marketing efforts for their community. The role includes developing outreach plans, facilitating resident transitions, and maintaining relationships. Candidates should have a business background, a minimum of 2 years in sales or marketing, and be proficient in MS Office and CRMs. A competitive salary ranging from $55,000 to $64,000 per year is offered, with placement based on experience.

Qualifications

• Minimum of 2 years of experience in sales, marketing, or a similar industry-related position.
• Computer literacy is essential.
• Fluent in English, both orally and in writing.

Responsibilities

• Drive the development and execution of the sales and marketing plan.
• Make sales calls, handle inquiries, and qualify prospects.
• Facilitate the resident move-in process.
• Conduct suite inspections and assist in damage assessments.
• Manage ongoing relationships with residents.
• Provide expertise for marketing materials.

Skills

Customer Service

Sales

Marketing

Community Outreach

Problem Solving

Education

Business diploma or degree in sales and marketing

Tools

MS Office Suite

Facebook

Customer Relationship Systems (CRMs)

Job description

Opportunity

The Retirement Living Consultant is AgeCare’s internal expert on seniors retirement living and serves as the key sales and marketing person for the community. The retirement living consultant will excel at customer service and always look for opportunities to make our communities more resident-centered. This candidate will perform the necessary administrative, sales, community outreach and marketing duties to achieve and maintain occupancy targets within the community. This is a full-time, temporary position for one year with the possibility of extension.

Key Responsibilities

• Drive the development and execution of the annual sales, marketing, and community outreach plan for the community, with support from the Administrator and the Director of Communications & Marketing.
• Make sales calls, handle all inquiries and tours, qualify all prospects and lead them through the sales process.
• Facilitate a smooth transition for residents by coordinating all aspects of the move‑in process from lease or agreement signing, to coordination with hospitality and maintenance, and post move‑in follow‑up.
• Conduct suite inspections upon resident move‑out, and assist the Administrator and/or Maintenance Manager in determining resident damage and estimating cost of repairs.
• Manage the ongoing relationship with the retirement living residents.
• Provide local/community expertise and input into the development of marketing materials, such as the website, adverts, sales materials, and campaigns.
• Actively seek ways to resolve issues or concerns with residents and families, keeping community processes, productivity, and success in mind.

Qualifications

• Business diploma or degree with a focus on sales and marketing.
• Minimum of 2 years of experience in sales, marketing, or a similar industry‑related position.
• Computer literacy is essential; in particular MS Office Suite, Facebook and Customer Relationship Systems (CRMs).
• Must be fluent in English, both orally and in writing.

Salary Range: $55,000.00 – $64,000.00 per year. Salary placement based on qualifications and experience.