Retail Team Leader — Inspire Service & Growth

Mountain Warehouse; Guelph; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading outdoor retail company in Guelph is seeking a confident Team Leader to inspire and guide the retail team. This role involves fostering a supportive team environment, driving sales performance, and ensuring exceptional customer service. The successful candidate will be a proactive motivator with retail experience and strong communication skills, creating a vibrant shopping experience. Benefits include a monthly bonus scheme, employee discounts, and vacation pay.

Benefits

Monthly Bonus Scheme

50% colleague discount

6% vacation pay

Qualifications

• Passionate about outstanding customer service.
• Experienced in retail, from stock control to merchandising.
• Strong communicator who can engage at all levels.

Responsibilities

• Foster a collaborative team environment.
• Uphold shop floor standards and oversee daily operations.
• Set standards for exceptional customer service.

Skills

Leadership

Customer Service

Team Motivation

Communication

Problem-Solving

Retail Experience

Job description

A leading outdoor retail company in Guelph is seeking a confident Team Leader to inspire and guide the retail team. This role involves fostering a supportive team environment, driving sales performance, and ensuring exceptional customer service. The successful candidate will be a proactive motivator with retail experience and strong communication skills, creating a vibrant shopping experience. Benefits include a monthly bonus scheme, employee discounts, and vacation pay.