Retail Supervisor: Elevate Customer Experience & Team Growth

JD Sports / Livestock / Size?; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading sports-fashion retailer in Canada is seeking a Supervisor for its Victoria location. You will ensure operational excellence by providing excellent customer service and managing team development. Key responsibilities include team training, meeting sales goals, and maintaining a positive and inclusive work environment. Ideal candidates will have at least 2 years of retail management experience and a passion for streetwear. This is a full-time permanent role offering $19.85 per hour on-site.

Qualifications

• Minimum 2 years of retail management or keyholder experience.
• Experience supervising, training, and coaching sales associates.
• Confident in engaging customers.

Responsibilities

• Deliver high levels of customer satisfaction by being knowledgeable about products.
• Train a team to deliver exceptional customer experiences.
• Achieve business results and key KPIs.
• Assist Store Manager with key initiatives.

Skills

Retail management experience

Knowledge of streetwear and sneaker culture

Supervising and training experience

Strong customer engagement skills

Problem analysis and decision making

Flexibility for working hours

Inspirational leadership

Job description

A leading sports-fashion retailer in Canada is seeking a Supervisor for its Victoria location. You will ensure operational excellence by providing excellent customer service and managing team development. Key responsibilities include team training, meeting sales goals, and maintaining a positive and inclusive work environment. Ideal candidates will have at least 2 years of retail management experience and a passion for streetwear. This is a full-time permanent role offering $19.85 per hour on-site.