Retail Supervisor — Elevate Customer Experience & Sales

JD Sports / Livestock / Size?; Montréal-Est; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading sports-fashion retail company is seeking a Full-time Supervisor for their St. Catherine location. The ideal candidate will have at least 2 years of retail management experience and be passionate about streetwear and sneaker culture. Responsibilities include enhancing customer satisfaction, training teams, and ensuring operational excellence. Join a rapidly growing team committed to delivering exceptional customer experiences and contributing to a positive, inclusive work environment.

Qualifications

• Minimum 2 years of retail management or keyholder experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Confident and comfortable engaging customers to deliver an elevated experience.

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team focused on delivering exceptional experiences.
• Act as a partner between customers, sales associates, and store leadership.

Skills

Retail management or keyholder experience

Knowledgeable about streetwear and sneaker culture

Experience supervising and coaching sales associates

Strong cognitive and mathematical skills

Job description

A leading sports-fashion retail company is seeking a Full-time Supervisor for their St. Catherine location. The ideal candidate will have at least 2 years of retail management experience and be passionate about streetwear and sneaker culture. Responsibilities include enhancing customer satisfaction, training teams, and ensuring operational excellence. Join a rapidly growing team committed to delivering exceptional customer experiences and contributing to a positive, inclusive work environment.