Retail Supervisor: Elevate Customer Experience

JD Sports / Livestock / Size?; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading sports-fashion retailer is looking for a Supervisor for their CF Rideau location. This full-time position emphasizes delivering exceptional customer experience and managing a team. The ideal candidate will have at least 2 years of retail management experience, be passionate about streetwear culture, and possess strong leadership skills. Responsibilities include scheduling, maintaining inventory, and achieving business results. The role requires flexibility and a commitment to fostering an inclusive work environment.

Qualifications

• Minimum 2 years of retail management or keyholder experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Confident and comfortable engaging customers.

Responsibilities

• Ensure high levels of customer satisfaction.
• Train and grow a team focused on delivering experiences.
• Deliver sales and operational expectations.

Skills

Retail management experience

Knowledge of streetwear and sneaker culture

Training and coaching skills

Customer engagement skills

Problem analysis skills

Job description

A leading sports-fashion retailer is looking for a Supervisor for their CF Rideau location. This full-time position emphasizes delivering exceptional customer experience and managing a team. The ideal candidate will have at least 2 years of retail management experience, be passionate about streetwear culture, and possess strong leadership skills. Responsibilities include scheduling, maintaining inventory, and achieving business results. The role requires flexibility and a commitment to fostering an inclusive work environment.