retail store supervisor

K&A Variety & Gas Bar; Northwestern Ontario; On-site; CAD 50,000 - 65,000; Full time

Job summary

A retail and service establishment in Ontario is seeking a supervisor to lead a team of 5-10 staff in various duties, including inventory management and customer service. The ideal candidate has a secondary school diploma and 2-3 years of relevant experience. This permanent position offers 40 hours per week and benefits such as free parking.

Benefits

Free parking available

Qualifications

• 2 years to less than 3 years of experience in a supervisory role is required.
• Strong computer skills with proficiency in MS Outlook.
• Ability to resolve customer complaints and manage supply issues.

Responsibilities

• Supervise staff including apprentices and volunteers.
• Establish work schedules and assign duties.
• Organize inventory and maintain merchandise displays.

Skills

Staff supervision

Inventory management

Customer service

Training and mentoring

Sales reporting

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Supervise office and volunteer staff

Supervision

• 5-10 people

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• Computer and technology knowledge: MS Outlook
• Screening questions:
  • Do you have experience working in this field?
  • What is the highest level of study you have completed?

Benefits and Terms

• Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week