retail store supervisor

TOM'S FOOD MARKET; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local grocery store in London, Ontario, is seeking a dedicated team leader to manage sales staff and store operations. The ideal candidate should have a secondary education and some experience in retail, alongside strong communication and organizational skills. This permanent position offers 32.5 hours of work per week, emphasizing a client-focused approach and team collaboration.

Qualifications

• 1 to less than 7 months of experience or equivalent.
• Flexibility and reliability are essential.
• Ability to work under pressure and in a fast-paced environment.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Order merchandise.
• Establish work schedules.
• Prepare reports on sales volumes and personnel matters.

Skills

Client focus

Team player

Excellent oral communication

Organized

Education

Secondary (high) school graduation certificate

Job description

Overview

Education: Secondary (high) school graduation certificate

Experience: 1 to less than 7 months or equivalent experience

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Grocery clerks and shelf stockers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Excellent written communication

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Work terms

• Work Term: Permanent
• Work Language: English
• Hours: 32.5 hours per week