Retail - Store Manager

Wireless DNA Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Wireless DNA Inc. is seeking a Store Manager for its Toronto locations. The role entails leading a sales team to ensure exceptional customer service while managing financial operations to drive profitability. Ideal candidates are passionate about leadership, growth, and cultivating a high-performing culture.

Benefits

Comprehensive health and dental plan

Great Employee Referral Program

Opportunities for career growth

Diverse and inclusive workplace culture

Monthly birthday recognition

Qualifications

• Passionate about leading and inspiring a team.
• Looking for personal and professional growth.

Responsibilities

• Develop and retain a high-performing sales team.
• Maximize store profitability through financial operations.

Skills

Leadership

Customer Service

Team Development

Financial Management

Job description

Wireless DNA Inc., Toronto, Ontario, Canada

Job Description

Posted Thursday, May 15, 2025 at 4:00 a.m.

Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson airport.

We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.

Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience

Why Work for Us?

· Comprehensive health and dental plan

· Great Employee Referral Program

· Opportunities to grow and develop your career

· Great culture, with a diverse and inclusive Workplace

· Monthly birthday recognition, acknowledgement and celebrations

· Opportunity to give back to the community through volunteering / participating in company events

In this role you will:

· Develop and retain a high-performing sales team that genuinely cares about the customer

· Inspire the team to deliver a superior and consistent customer experience resolve customer escalations

· Maximize store profitability by overseeing all financial operations, including inventory control, cash flow and reporting

· Challenge the status quo and embrace innovation

· Grow and develop your team, help them realize their potential and move towards that next role on their career journey

You are someone who:

· Has a clear mission and purpose – want to lead and inspire a team to succeed and to be passionate about their customers

· Elevates and enhances you team’s energy through thoughtful and empathetic leadership

· Embraces changes and constantly looks for ways to do things better

· Wants to continue to grow as a leader – personal and professional development is at your core

· Inspires your team to build the skills and experience they need to reach their next career opportunity

This description highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

WDNA is an equal opportunity employer. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, sexual orientation, or gender identity. For qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.

Wireless DNA Inc., Toronto, Ontario, Canada