Retail Store Leader - People & Performance

Knix; Ottawa; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading intimate apparel brand in Ottawa is seeking an Assistant Store Manager to lead, coach, and develop a dynamic team. You will ensure an exceptional customer experience while managing operations and driving sales. Ideal candidates are passionate about community building and customer engagement, with retail management experience. This full-time permanent role offers competitive pay, health benefits starting on day one, and generous employee discounts. Join a purpose-driven team committed to inclusivity and excellence.

Benefits

Competitive salary with bonus

Health benefits starting on day one

Parental Leave Top-Up Program

Company retirement savings program

Generous employee discounts

Opportunities for career advancement

Qualifications

• Experience leading a retail team and delivering excellent customer service.
• Passionate about coaching and developing associates.
• Ability to engage and connect with customers.

Responsibilities

• Coach and develop the retail team to achieve sales goals.
• Manage store operations, including P&L ownership.
• Support hiring and training efforts.

Skills

Customer engagement

Team leadership

Retail management experience

Problem-solving

Job description

A leading intimate apparel brand in Ottawa is seeking an Assistant Store Manager to lead, coach, and develop a dynamic team. You will ensure an exceptional customer experience while managing operations and driving sales. Ideal candidates are passionate about community building and customer engagement, with retail management experience. This full-time permanent role offers competitive pay, health benefits starting on day one, and generous employee discounts. Join a purpose-driven team committed to inclusivity and excellence.