Retail Store Lead — Elevate Customer Experience

JD Sports / Livestock / Size?; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading sports-fashion retailer is seeking an experienced Assistant Store Manager in Scarborough, Ontario. The role involves ensuring operational excellence, delivering outstanding customer experiences, and managing team performance. Ideal candidates should have a minimum of 2 years of retail experience, a passion for streetwear, and strong leadership skills. Flexibility in availability is important, as well as the ability to motivate and train staff to achieve business results.

Qualifications

• 2+ years of retail experience required.
• Passionate about streetwear and sneaker culture.
• Experience in training and coaching team members.

Responsibilities

• Deliver excellent customer experience and drive sales.
• Manage team performance through coaching and motivation.
• Ensure operational excellence in daily tasks.

Skills

Retail experience

Knowledge of streetwear and sneaker culture

Customer engagement

Leadership skills

Problem analysis

Decision making

Job description

A leading sports-fashion retailer is seeking an experienced Assistant Store Manager in Scarborough, Ontario. The role involves ensuring operational excellence, delivering outstanding customer experiences, and managing team performance. Ideal candidates should have a minimum of 2 years of retail experience, a passion for streetwear, and strong leadership skills. Flexibility in availability is important, as well as the ability to motivate and train staff to achieve business results.