Retail Sales Manager P/T

Showcase - Home of the Hottest Trends; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Nanaimo is seeking an experienced Sales Manager to lead the store operations and a team of sales associates. The ideal candidate will have supervisory experience and a passion for customer service. This role involves achieving sales targets, analyzing performance data, and creating a positive in-store experience. Join us for an exciting opportunity with competitive pay in a dynamic retail environment.

Qualifications

• At least 1 year of supervisory experience in retail.
• Proven track record of achieving sales targets.
• Ability to inspire and motivate a team.

Responsibilities

• Manage day-to-day store operations and sales targets.
• Create a positive and engaging environment.
• Analyze sales and financial data for improvement.

Skills

Leadership

Customer service

Data analysis

Sales strategy

Communication

Job description

Showcase is seeking a dynamic and experienced Sales Manager to lead our retail store in Woodgrove Centre. Showcase is a national retailer with 150 bricks‑and‑mortem stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products include Pokemon trading cards, Squishmallows, freeze‑dried candy, Prime Hydration drinks, and more. Our target demographic is Gen Z tweens and teens, as well as their parents. Showcase is known as a trendy and disruptive retailer with novel and unique products. The in‑store experience is fun and interactive where you can "try it before you buy it".

As Sales Manager, you will help lead a team of sales associates, ensure the store runs smoothly and profitably, and provide excellent customer service. You will report directly to the Store Manager and work with management to achieve sales goals and maximize profitability. You will help with training, coaching, and developing a high‑performing team of sales associates who are knowledgeable about our products, engage with customers, and deliver an exceptional in‑store experience.

Responsibilities

• Assist in managing day‑to‑day store operations and achieve sales targets
• Create a positive and engaging environment for both customers and associates
• Analyze sales and financial data to identify trends and opportunities for improvement
• Develop and execute strategies to drive traffic and sales, including social media and community outreach programs
• Ensure that the store is visually appealing and merchandised to showcase our products effectively
• Monitor inventory levels and work with the Store and District Manager to manage inventory
• Adhere to company policies and procedures, including health and safety regulations

Requirements

• At least 1 year of supervisory experience, preferably in a high‑volume, fast‑paced retail environment
• Proven track record of achieving sales targets and maximizing profitability
• Strong leadership and team‑building skills, with the ability to inspire and motivate a team
• Excellent communication, interpersonal, and customer service skills
• Strong analytical and problem‑solving skills, with the ability to analyze data and make data‑driven decisions
• Knowledge of social media and digital marketing trends
• Ability to work a flexible schedule, including weekends and holidays
• Experience in the health, beauty, home, toys, tech or food industry is a plus

If you are results‑driven and passionate about customer service, team‑building, and innovative retail concepts, we encourage you to apply for this exciting opportunity to join our team at Showcase.

Salary Range $20-$22 per hour