Retail Sales Associate – Style Advisor & Brand Ambassador

Old Navy; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned retail brand in Kelowna is seeking a Customer Service Associate to engage customers and provide exceptional service. The role emphasizes building brand loyalty through product expertise and effective communication. Responsibilities include educating customers on merchandise and promotions, utilizing technology for engagement, and supporting various store processes. Candidates should possess strong problem-solving skills and a commitment to continuous improvement. Attractive benefits include merchandise discounts, paid time off, and various insurance plans.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off

Medical, dental, vision and life insurance

Employee stock purchase plan

Qualifications

• Good communicator with the ability to utilize technology effectively.
• Problem solver focusing on continuous improvement.
• Able to handle customer interactions courteously.

Responsibilities

• Engage and connect with customers by providing excellent service.
• Educate customers on current merchandise and promotions.
• Leverage omni channel offerings for frictionless experiences.

Skills

Communication skills

Problem-solving

Customer engagement

Technology proficiency

Job description

A renowned retail brand in Kelowna is seeking a Customer Service Associate to engage customers and provide exceptional service. The role emphasizes building brand loyalty through product expertise and effective communication. Responsibilities include educating customers on merchandise and promotions, utilizing technology for engagement, and supporting various store processes. Candidates should possess strong problem-solving skills and a commitment to continuous improvement. Attractive benefits include merchandise discounts, paid time off, and various insurance plans.