Retail Sales Associate - St Vital S / C

Old Navy; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Winnipeg is seeking a Brand Associate to engage customers and provide exceptional service. You will promote loyalty, utilize product knowledge, and maintain a positive store environment. Candidates should have excellent communication skills, a passion for retail, and be able to work flexible hours, including evenings and weekends.

Qualifications

• Good communicator able to effectively interact with customers and team.
• Customer-focused service provider with a passion for retail.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Engage and connect with customers to drive sales and service.
• Promote customer loyalty through educational programs.
• Maintain a clean and organized work environment.

Skills

Customer engagement

Product knowledge

Communication skills

Problem-solving

Retail technology utilization

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and assist customers in wardrobe choices. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable for personal goals that contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work area.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

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