Retail Sales Associate

PUMA Group; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A global sportswear company based in Ottawa is seeking a customer service-oriented individual to provide high standards of service in-store. Responsibilities include achieving sales targets, maintaining store presentation, and ensuring customer satisfaction. Ideal candidates have 1-2 years of retail experience, strong communication skills, and are team players. The role requires flexibility with hours and physical ability to lift up to 30 pounds.

Qualifications

• 1-2 years' experience in a customer service-oriented retail environment is preferred.
• Strong team player with effective communication skills.
• Ability to learn quickly and adapt to various tasks.

Responsibilities

• Provide high standards of customer experience in-store.
• Achieve or exceed sales and profitability targets.
• Maintain store cleanliness and compliance with merchandising guidelines.

Skills

Customer service orientation

Team player

Strong communication skills

Quick learning ability

Basic MS Office knowledge

Ability to lift/carry up to 30 pounds

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.