Retail Ops Lead: Growth, Training & Store Impact

PetSmart Store Support Group, Inc.; Northeastern Ontario; On-site; CAD 45,000 - 70,000; Full time

Job summary

A leading pet retail organization in Northeastern Ontario is looking for a Retail Operations Supervisor. The role includes driving operational excellence, overseeing associates, managing inventory, and ensuring a safe store environment. Ideal candidates will have over 2 years of retail supervisory experience, strong communication skills, and a passion for pet care. This position offers numerous benefits such as paid weekly, health and wellness benefits, and career development opportunities.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP)

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.
• Attention to detail is critical.

Responsibilities

• Support and guide sales associates in merchandise handling and training.
• Manage inventory levels and conduct audits.
• Ensure compliance with store Policies and Procedures (P&Ps).

Skills

Retail supervisory experience

Customer-focused environment

Communication skills

Organizational skills

Education

2+ years of retail supervisory experience

Tools

Point-of-sale (POS) systems

Computer applications

Job description

A leading pet retail organization in Northeastern Ontario is looking for a Retail Operations Supervisor. The role includes driving operational excellence, overseeing associates, managing inventory, and ensuring a safe store environment. Ideal candidates will have over 2 years of retail supervisory experience, strong communication skills, and a passion for pet care. This position offers numerous benefits such as paid weekly, health and wellness benefits, and career development opportunities.