Retail Operations Lead: People, Inventory & Pet Care

PetSmart Store Support Group, Inc.; Coquitlam; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail pet specialty store in Metro Vancouver is seeking a Retail Operations Supervisor to drive operational excellence and manage inventory. Ideal candidates will have 2+ years of supervisory experience in a retail environment, a flexible schedule, and strong communication skills. This role supports sales associates, manages inventory, and ensures compliance with policies. A commitment to pet care and a positive store experience is essential. Join a team where you can make a meaningful impact every day.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required with a flexible schedule.
• Ability to react under pressure while maintaining composure.

Responsibilities

• Support and guide sales associates in merchandise handling.
• Execute merchandise strategies to optimize sales.
• Manage inventory levels and conduct regular audits.
• Maintain store standards and compliance with policies.

Skills

Retail supervisory experience

Customer-focused environment

Proficiency in computer applications

Strong written and verbal communication skills

Organizational skills

Job description

A retail pet specialty store in Metro Vancouver is seeking a Retail Operations Supervisor to drive operational excellence and manage inventory. Ideal candidates will have 2+ years of supervisory experience in a retail environment, a flexible schedule, and strong communication skills. This role supports sales associates, manages inventory, and ensures compliance with policies. A commitment to pet care and a positive store experience is essential. Join a team where you can make a meaningful impact every day.