Retail Front Store Lead - Customer Experience (Part-Time)

Shoppers Drug Mart; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading pharmacy and retail chain in Montreal is looking for a part-time associate to manage customer service and support sales operations. This role involves training staff, ensuring compliance with store policies, and addressing customer inquiries. Ideal candidates should possess strong problem-solving skills, be organized, and effective in time management. Enjoy competitive pay and flexible schedules while contributing to health and beauty services in the community.

Benefits

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Qualifications

• Ensures cashier/merchandising staff comply with all store policies and operating procedures.
• Trains cashiers/merchandisers in job functions.
• Ensures standards of housekeeping and store image are maintained.

Responsibilities

• Managing the customer service functions and cash management.
• Ensures all loss prevention standards are implemented.
• Resolves customer issues according to established guidelines.

Skills

Planning

Judgement and Decision Making

Independent thinking

Problem solving

Time management

Job description

A leading pharmacy and retail chain in Montreal is looking for a part-time associate to manage customer service and support sales operations. This role involves training staff, ensuring compliance with store policies, and addressing customer inquiries. Ideal candidates should possess strong problem-solving skills, be organized, and effective in time management. Enjoy competitive pay and flexible schedules while contributing to health and beauty services in the community.