Restoration Project Manager

Rainbow International, LLC; Greenvale; On-site; CAD 65,000 - 80,000; Full time

Job summary

A leading restoration services provider in Canada is seeking a Restoration Project Manager to oversee restoration projects and crews. This key role involves ensuring project scope, coordinating resources, and maintaining customer satisfaction. The ideal candidate will have management experience, industry knowledge, and strong communication skills. If you are detail-oriented and passionate about helping others, consider joining an independently operated franchise to make a difference in people's lives.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• Strong written and verbal communication skills.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Schedule and coordinate crews and resources.
• Manage production expenses and documentation.

Skills

Management experience

Customer service skills

Strong communication skills

Detail-oriented

Team player

Education

IICRC certification (preferred)

Computer knowledge of Microsoft Office

Xactimate & Symbility knowledge (a plus)

Job description

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Compensation: $65,000.00 - $80,000.00 per year

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates
• Write Xactimate & Symbility estimates
• Address revision requests
• Communicate with insurance adjusters
• Communicate with policy holders
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties

Position Requirements

• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification is preferred
• Xactimate and Symbility FireNIce knowledge a plus (will train)
• Computer knowledge of Microsoft Office (Word, Outlook, Excel) and other computer software
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently
• Ability to lift approximately 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Notice

Rainbow InternationalLLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow InternationalLLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Are you legally authorized to work in this country? *

Do you hold a valid driver’s license? *

How many years of restoration and construction experience do you have? (Not Required) *