Restaurant Operations Leader

JB Edmonton Grove; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading restaurant in Edmonton is seeking a dedicated Restaurant Supervisor to assist the Restaurant Manager in achieving business goals. This role involves managing staff, ensuring food quality, addressing customer feedback, and achieving sales targets. The ideal candidate should have at least 6 months of experience in a food service environment and must possess a Food Safety Certification. The successful applicant will also ensure operational efficiency and maintain the highest standards of cleanliness and customer service.

Qualifications

• Minimum 6 months as a Team/Crew Leader/Trainer in quick-service restaurant or food service.
• Food Safety Certification (ServSafe) required.
• Strong customer service skills.

Responsibilities

• Lead restaurant team to achieve sales targets during shifts.
• Manage and implement food quality and cleanliness programs.
• Ensure customer feedback is addressed during shifts.

Skills

Shift Management

Customer Feedback Management

Profitability Management

Sales Information Management

Crew Training

Education

High School graduate or equivalent

Tools

MS Office

Oracle

PosNet

Job description

A leading restaurant in Edmonton is seeking a dedicated Restaurant Supervisor to assist the Restaurant Manager in achieving business goals. This role involves managing staff, ensuring food quality, addressing customer feedback, and achieving sales targets. The ideal candidate should have at least 6 months of experience in a food service environment and must possess a Food Safety Certification. The successful applicant will also ensure operational efficiency and maintain the highest standards of cleanliness and customer service.