Resource Manager (Creative)

Tag; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A creative agency in Toronto is seeking a Resource Manager responsible for delivering and procuring creative resources across production teams. The ideal candidate has a Bachelor's degree and over 3 years of experience in resource planning within a creative agency. Key responsibilities include identifying talent needs, managing a freelance database, and supporting engagement teams to optimize resource management. Strong communication skills and proficiency in Microsoft applications are essential.

Qualifications

• 3+ years’ experience in resource planning for a creative agency.
• Proven track record of managing resources in a service-intensive environment.
• Ability to maintain a freelance database and recruit new talent.

Responsibilities

• Identify resource needs (employee or freelancer) across sector.
• Capacity planning for upcoming projects.
• Support engagement teams in managing resources effectively.
• Liaise with Talent Acquisition to expedite recruitment.

Skills

Resource planning and allocation

Talent identification

Excellent communication

Knowledge of creative production

Proficiency in Microsoft applications

Education

Bachelor’s degree or equivalent experience

Job description

POSITION SUMMARY

This role is responsible for delivering and procuring creative resources across our creative production teams. They contact talent and help coordinate the day-to-day Sector creative and production efforts to ensure coverage, utilization, and alignment of talent to task.

JOB QUALIFICATIONS

• A Bachelor’s degree or equivalent experience is desirable. A combination of education and experience can be substituted
• 3+ years’ experience supporting a business in resource planning and allocation in a creative agency
• Proven track record of being a recognized manager of resources for a national or local service intensive environment.
• Ability to identify the correct talent for the creative production roles we are trying to resource with a keen eye for quality and appropriate skillsets in a post production environment.
• Knowledge of creative production in either Postproduction, CGI, Animation or VFX vital.
• Track record of organizing resources across multiple locations.
• Management of our freelance database and continual refreshing of talent information and new potential talent. This requires proactive reach outs to new talent.
• Proven track record or recruiting creative resources in the Americas and LATAM for creative production.
• Working knowledge of staffing (FTE/contractor) expenses impact on P&L, and the optimization of same
• Excellent communication skills with a service-minded approach towards internal stakeholders.
• Must be sensitive to client needs, remaining calm and confident, even in stressful situations
• Proficiency in Microsoft applications (word, excel and power point)

SUPERVISION

• Exercised: no direct reports at this time
• Received: Head of Production

JOB RELATIONSHIPS

• Internal: This position works closely with the Head of Production and functional teams.
• External: This position works closely with operational client contacts and vendors.

JOB DUTIES

(* denotes an “essential function”)

• * Identify resource needs (employee or freelancer) across sector
• Track resource needs within sector
• Work closely with Talent Acquisition to ensure Tag is finding top talent
• *Liase between Talent Acquisition and hiring managers expediate the recruitment process for full time placements.
• *Resource planning and allocation. Assign hires to projects based on skills, previous experience, availability, or project budget.
• *Capacity planning. Ensure Tag’s resources have enough capacity to deliver upcoming projects.
• *Support engagement teams in ongoing resource management efforts. Reallocate resources or requirements and assign new resources to the team as needed.
• Maintain a thorough understanding of the requirements of each project across sector
• Ensures that the sector maintains effective, efficient and profitable management of resources.
• Ensure that all managers demonstrate a nimble and responsive execution to ensure there are no bottlenecks in the placement process.
• Support of the creative process in a fast-paced production environment.
• To identify the crew/team to work on a project as when the project awards, whether that’s internal or freelance.
• Manage onboarding of the crew to ensure it is a smooth kick off for projects.
• Work closely with the creative directors & producers to identify upcoming talent requirements.

WORKING CONDITIONS

Office environment, some travel as needed