Resident Experience & Property Operations Lead

Centurion Asset Management; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading property management firm located in Ontario is seeking an Assistant Resident Manager to oversee leasing and administration of an apartment community. This role will focus on delivering exceptional customer service, ensuring properties meet corporate standards, and maintaining positive relationships with residents and co-workers. Candidates should have 1-2 years experience in customer service or property management and strong communication skills. Join a supportive work environment with opportunities for growth and development.

Benefits

Comprehensive Benefits Plan including Medical, Dental, and Vision Care

Education Reimbursement Policy

Employee Innovation Program

Qualifications

• 1-2 years of customer service or property management experience.
• Good written and oral communication skills.
• Ability to lift and handle heavy objects.

Responsibilities

• Manage leasing and administration of apartment community.
• Develop relationships with co-workers and residents.
• Ensure building operations are in line with corporate standards.
• Conduct routine property maintenance and inspections.

Skills

Customer service excellence

Interpersonal skills

Problem-solving

Attention to detail

Strong follow-up skills

Job description

A leading property management firm located in Ontario is seeking an Assistant Resident Manager to oversee leasing and administration of an apartment community. This role will focus on delivering exceptional customer service, ensuring properties meet corporate standards, and maintaining positive relationships with residents and co-workers. Candidates should have 1-2 years experience in customer service or property management and strong communication skills. Join a supportive work environment with opportunities for growth and development.