Rent Up Leasing Agent

Broadstreet Properties Ltd; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A family-owned property management company is looking for a Leasing Agent to join the team at Blackstone Village in Ottawa. This role involves building client relationships and ensuring that sales targets are met. The ideal candidate will have a minimum of 2 years of sales experience and be skilled in communication and customer service. Responsibilities include answering prospect calls, managing tenant pipelines, and documentation of client interactions. The company emphasizes employee wellbeing and inclusive hiring practices.

Qualifications

• Minimum 2 years related sales experience or equivalent combination of education and experience.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Valid driver's license and reliable vehicle.

Responsibilities

• Answer incoming prospect phone calls to educate and attract potential tenants.
• Proactively contact site leads and maintain successful pipeline management.
• Document client interactions in the appropriate database or software.

Skills

Sales experience

Communication skills

Customer service skills

Attention to detail

Microsoft Office proficiency

Multi-tasking skills

Job description

Do you thrive in a sales environment and enjoy the thrill of problem-solving? Are you a people person who excels at building strong relationships? If so, we have an opportunity for you! Broadstreet Properties is seeking aLeasing Agent to join the Rent-Up Team at our Blackstone Village apartment building in Ottawa, ON.

As the Rent Up Leasing Agent, you will beresponsible for building client relationships with prospective tenants to ensure sales targets are met and pipelines are proactively managed within yourrent-up site. You will place a focus on proactively qualifying and selling prospective tenants on units andensure a strong client experience from their initial contact to the day they move into the suite and beyond.

Your contributions to the team include:

• Be responsible for answering incoming prospect phone calls in order to educate, attract, and rent units
• Proactively contact the site leads and wait-list to foster successful pipeline management and reduce vacancy rates
• Emphasize product/service features and benefits, quote prices, and schedule appointments
• Document client interactions in appropriate database or software
• Book appointments with potential tenants and contact applicants on waiting lists for viewings, while focusing on closing the sale
• Identify trends and make recommendations to your Rent Up Manager
• Complete pre-screening of applicants including credit check, employment check and rental references for pre-approval to rent
• Schedule lease signings with approved clients
• Remain informed of market research, customer service strategies and vacancy rates to ensure site targets and brand awareness

What you need to be successful:

• Minimum 2 years related sales experience or equivalent combination of education and experience
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Able to effectively communicate both verbally and in writing
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
• Advanced level of proficiency with MicrosoftOffice Suite
• Strong customer service and troubleshooting skills
• Ability to work well under pressure in a changing environment
• Strong attention to detail and multi-tasking skills
• Valid driver's license and reliable vehicle
• Available for days, evenings, and weekends

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.