Remote Lodge Front Desk & Guest Services Associate

Aramark; Winnipeg; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading service provider is hiring a Front Desk Guest Service Associate for a remote lodge near Fort Francis, ON. This role focuses on ensuring guest satisfaction, assisting with needs, booking reservations, and addressing guest issues. Previous experience in guest services and excellent customer skills are required. Rotations include 2 weeks on and 1 week off, with transportation provided from Winnipeg, MB.

Benefits

Comprehensive benefit packages

Transportation provided from Winnipeg

Rotating work schedule

Qualifications

• Previous guest services experience required.
• Previous cash handling experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.

Responsibilities

• Greet and provide customer service to guests while anticipating their needs.
• Book reservations and coordinate registration.
• Operates a register and/or software for transactions.
• Coordinate resolution of guest concerns.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Attention to detail

Job description

A leading service provider is hiring a Front Desk Guest Service Associate for a remote lodge near Fort Francis, ON. This role focuses on ensuring guest satisfaction, assisting with needs, booking reservations, and addressing guest issues. Previous experience in guest services and excellent customer skills are required. Rotations include 2 weeks on and 1 week off, with transportation provided from Winnipeg, MB.