Remote Inbound Sales Representative (Saskatchewan)

MCI; Canada; Remote; CAD 40,000 - 50,000; Full time

Job summary

A leading business process outsourcing company in Canada is looking for customer service representatives. You will handle customer calls, resolve issues, and utilize resources to provide top-notch service. Ideal candidates have strong communication skills and a high school diploma. This role offers competitive hourly pay, benefits, and opportunities for career growth in a remote work environment.

Benefits

Competitive hourly pay

Comprehensive benefits package

Paid time off

Paid training

Career advancement opportunities

Casual dress code

Qualifications

• Must be 18 years of age or older.
• Ability to maintain regular attendance and punctuality.

Responsibilities

• Handle customer calls professionally and courteously.
• Utilize training and resources to answer inquiries and sell products/services.
• Resolve customer issues through effective listening and problem-solving.

Skills

Excellent written and oral communication skills

Basic knowledge of Microsoft Office Suite

Strong organizational skills

Ability to multi-task

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive hourly pay plus bonus opportunities
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Paid time off and paid training provided
- Opportunities for career advancement and internal promotions
- Fun and engaging work environment with casual dress code
- Work-from-home flexibility

What to Expect (Job Responsibilities):
- Handle customer calls professionally and courteously
- Utilize training and resources to answer inquiries and sell products/services
- Resolve customer issues through effective listening and problem-solving
- Document and process customer orders accurately in the system
- Attend meetings and training sessions to stay updated on policies and procedures

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent written and oral communication skills
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Ability to maintain regular attendance and punctuality

How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales role
- Strong organizational skills and ability to multi-task
- Ability to thrive in a fast-paced and dynamic environment

#BPO #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

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