Remote Disability Case Manager: Guide Members Back to Work

Manulife; Remote; CAD 50,000 - 85,000; Full time

Job summary

A leading financial services provider is seeking a Disability Case Manager for a remote position in Manitoba, Canada. This role involves managing cases for individuals navigating illness and recovery, providing disability benefits, and utilizing strong telephonic communication skills. Ideal candidates will be bilingual and possess a background in healthcare or equivalent experience. Responsibilities include assessing claims, collaborating with diverse stakeholders, and ensuring compliance with service agreements. Comprehensive benefits and a supportive work environment are offered.

Benefits

Customizable health and dental benefits

Generous paid time off program

Financial education and counseling resources

Qualifications

• Valid candidates must be bilingual (English and French) for supporting clients in various provinces.
• Education in healthcare or equivalent work experience is required.
• Candidates should demonstrate efficiency in making meaningful decisions under tight deadlines.

Responsibilities

• Manage a caseload in compliance with service level agreements.
• Perform daily administrative tasks, responding to communications timely.
• Assess claims based on contractual and medical barriers.

Skills

Bilingualism (English and French)

Excellent organizational skills

Resiliency and emotional intelligence

Critical thinking

Telephonic communication skills

Education

Post-secondary diploma or bachelor's degree in healthcare

Job description

A leading financial services provider is seeking a Disability Case Manager for a remote position in Manitoba, Canada. This role involves managing cases for individuals navigating illness and recovery, providing disability benefits, and utilizing strong telephonic communication skills. Ideal candidates will be bilingual and possess a background in healthcare or equivalent experience. Responsibilities include assessing claims, collaborating with diverse stakeholders, and ensuring compliance with service agreements. Comprehensive benefits and a supportive work environment are offered.