Remote Data Entry & Customer Support Specialist

Pan Ton Group Agency; Toronto; Remote; CAD 54,684 - 72,540; Full time

Job summary

A customer service organization is seeking a Customer Service Representative for a work-from-home position in Toronto, Canada. The candidate will engage with customers through phone, email, and chat, and is expected to handle data entry tasks. Ideal applicants should possess excellent communication skills, a proactive attitude towards problem-solving, and a basic working knowledge of Microsoft Office. Flexible hours are offered, allowing for full-time and part-time work opportunities.

Qualifications

• At least 1-2 years of relevant work experience preferred, not required.
• Ability to multi-task, organize, and prioritize work.
• Experience with personal computer and at least a typical typing speed.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products and services.
• Data entry in various platforms.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Analytical abilities

Time management

Tools

Microsoft Office Word

Job description

A customer service organization is seeking a Customer Service Representative for a work-from-home position in Toronto, Canada. The candidate will engage with customers through phone, email, and chat, and is expected to handle data entry tasks. Ideal applicants should possess excellent communication skills, a proactive attitude towards problem-solving, and a basic working knowledge of Microsoft Office. Flexible hours are offered, allowing for full-time and part-time work opportunities.