Remote Customer Support & Sales Pro

The Sydney Call Centre; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that values innovation and excellence in customer service. This role offers the opportunity to work from home while providing support to a diverse clientele. As a representative, you will engage with customers, resolve inquiries, and promote products, all while ensuring a top-notch customer experience. With a strong focus on employee growth and recognition, this position offers competitive compensation and a range of benefits, including paid time off and health coverage. If you are motivated, customer-oriented, and ready to thrive in a dynamic environment, this opportunity is for you!

Benefits

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Career Growth Opportunities

Casual Dress Code

Disability Insurance

Life Insurance

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Handle inbound customer inquiries and troubleshoot technical issues.
• Utilize technology for account management and ensure first call resolution.

Skills

Organizational Skills

Written Communication

Oral Communication

Conflict Resolution

Problem-Solving

Customer Service Orientation

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

Join a forward-thinking company that values innovation and excellence in customer service. This role offers the opportunity to work from home while providing support to a diverse clientele. As a representative, you will engage with customers, resolve inquiries, and promote products, all while ensuring a top-notch customer experience. With a strong focus on employee growth and recognition, this position offers competitive compensation and a range of benefits, including paid time off and health coverage. If you are motivated, customer-oriented, and ready to thrive in a dynamic environment, this opportunity is for you!