Remote Bilingual Customer Support Pro (Spanish/English)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer support provider in Canada is seeking bilingual Customer Support Representatives to assist customers through inbound calls. The role requires fluency in Spanish and English and offers a salary of $20/hr with performance-based incentives. A high school diploma or GED is required, along with at least 1 year of customer service experience. Enjoy the convenience of working from home in a supportive environment with opportunities for advancement.

Benefits

Salary of $20/hr plus performance-based incentives

Paid training

Health and wellness programs

Career advancement opportunities

Qualifications

• Fluency in Spanish and English is mandatory.
• At least 1 year of experience in customer service is required.
• Candidates must have a quiet workspace to work from home.

Responsibilities

• Provide inbound customer support in the customer’s preferred language.
• Assist customers in resolving basic technical issues.
• Track and document information in databases.

Skills

Fluency in both Spanish and English

Minimum of 1 year of customer service experience

Open availability for scheduled shifts

Strong computer navigation skills and PC knowledge

Education

High school diploma or GED

Job description

A leading customer support provider in Canada is seeking bilingual Customer Support Representatives to assist customers through inbound calls. The role requires fluency in Spanish and English and offers a salary of $20/hr with performance-based incentives. A high school diploma or GED is required, along with at least 1 year of customer service experience. Enjoy the convenience of working from home in a supportive environment with opportunities for advancement.