Remote Automotive Customer Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Windsor, Ontario, is hiring for a Customer Service Representative role. This position involves providing inbound support, resolving technical issues, and delivering exceptional customer experiences. Ideal candidates will have at least one year of experience in customer service and a high school diploma. The role offers a competitive salary of $17-$20/hr, full benefits, and opportunities for career growth. Enjoy the convenience of working from home while contributing to a positive company culture.

Benefits

Performance-based incentives

DailyPay enrollment option

Comprehensive medical, dental, and vision insurance

Opportunities for career growth

Work-from-home convenience

Engaging company culture promoting diversity

Qualifications

• Minimum of 1 year of customer service experience required.
• Open availability for scheduling shifts.
• Ability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services to customers.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Customer service experience

Computer navigation skills

Fast-paced multi-tasking

Education

High school diploma or GED

Job description

A leading customer service provider in Windsor, Ontario, is hiring for a Customer Service Representative role. This position involves providing inbound support, resolving technical issues, and delivering exceptional customer experiences. Ideal candidates will have at least one year of experience in customer service and a high school diploma. The role offers a competitive salary of $17-$20/hr, full benefits, and opportunities for career growth. Enjoy the convenience of working from home while contributing to a positive company culture.