Relationship Banking Specialist

Canadian Imperial Bank of Commerce; British Columbia; On-site; CAD 30,000 - 45,000; Full time

Job summary

A major Canadian bank is seeking a Client Service Representative in British Columbia. The role involves assisting clients with their banking needs, engaging with them to ensure an excellent customer experience, and showcasing financial products. Candidates must demonstrate strong interpersonal skills and be flexible with working hours. This is a full-time on-site position with opportunities for growth and a competitive salary package.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• You need to be legally eligible to work in Canada.
• You must be willing to work flexible hours, including evenings and weekends.
• Strong interpersonal skills and a focus on client engagement.

Responsibilities

• Provide assistance to clients with day-to-day banking needs.
• Connect clients with the appropriate CIBC team members.
• Enhance client experience through technological expertise.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A major Canadian bank is seeking a Client Service Representative in British Columbia. The role involves assisting clients with their banking needs, engaging with them to ensure an excellent customer experience, and showcasing financial products. Candidates must demonstrate strong interpersonal skills and be flexible with working hours. This is a full-time on-site position with opportunities for growth and a competitive salary package.